Chris is a Support Engineer here at Quantum Leap. He manages customers IT infrastructure and support. His favorite things about working here are the family atmosphere, daily ping-pong battles, and bonding with the team at lunch.
Chris has a passion for building things as well as home remodeling. When not at work he is probably working on his house or helping others with projects. He has a love for exploring everything Michigan has to offer through camping and hiking. He is proud to say he has successfully trained his non-techy wife Jeannie, to spot the WAP’s (wireless access points) whenever they go out!
Joe Rysdyk is a Voice Engineer here at Quantum Leap. You can find him installing new phone systems and providing support for our clients on a daily basis. Joe is passionate about new technology and people. He strives for an unparalleled customer service experience, building relationships and helping clients think outside the box.
When Joe is not at work, you can find him traveling with his wife Carly, their son, Weston and their two French Bulldogs, Willow and Paisley. In his ideal world, Joe would blame his bad golf game on the beer, watch Michigan Football (Go Blue!) and then head off to his happy place, Hawaii. Rinse and repeat.
Mark is passionate about technology and people. He likes finding unique ways to utilize complex technology in simple ways to improve processes. He and his wife Tricia have a son, daughter and two cats. He loves going on adventures with his family, like bicycling the Kent and White Pine Trails. His ultimate role model is Jesus Christ and he strives to love like He loved. His favorite place in the world is on the beach in the Caribbean with his wife and a pina colada in his hand! Mark’s favorite family tradition is when it’s a family members' birthday; they sing the dutch birthday song, “Lang zal ze leven.” If he could have dinner with four people living or dead it would be, Nikola Tesla, Elon Musk, Alan Turing and Bill Gates!
Mark supports our customers carrier services installations, changes and repairs here at Quantum Leap. His favorite thing about working here is the supportive environment focused on our customers needs.
When Mark is not at QL you can find him engaged in home renovation and DIY projects. He also really enjoys beekeeping with his son. They harvest and sell honey from their half dozen beehives. He is also an avid supporter and volunteer for the special Olympics!
Matt assists with resolving customers computer, network and server issues here at QL. This ranges from helping with application problems to implementing new servers. His favorite thing about working here is the people. He thinks everyone is great to work with and spend time with each and everyday.
Matt is passionate about all kinds of food and coffee. He enjoys using his new espresso machine and has gotten really into making fancy espresso drinks! He is inspired by his friends, family and co-workers. Everyone has their own personal strengths and he takes notice of these as goals for self improvement. Outside of work Matt spends lots of time with friends and family. They like to eat out at local restaurants and play tennis in the summer whenever possible. His favorite family tradition is his annual family vacation every summer and his favorite so far was going to Tennessee and seeing the Great Smoky Mountains.
Michael is our Voice Engineer here at Quantum Leap. He troubleshoots and installs phone systems. He really likes the people that he works with and the support that is provided to do his job everyday.
Michael shares three great kids with his wife Alicia. He and his family like to be outside as much as they can. So much so that they came up with the idea of having “pizza in the park” on Friday’s allowing his family to have dinner together while letting his kids burn some energy!
It is hard to define Mike’s role here at Quantum Leap. One day he may be a project manager and the next an engineer. He may be on the phone providing support to a client and then on a site surveying their needs for infrastructure cabling or phone system set up. Other times he is programming or installing a new solution, or troubleshooting and correcting issues for our clients. Mike loves the variety at QL as no two days are ever the same and it is nice to assist clients and the team. He feels we all take good care of our clients as well as eachother.
Outside of work, Mike spends a lot of time supporting his family’s many activities. He is the father of seven great children who keep him and his wife Laura very busy. When he does get some free time, he enjoys spending it with close friends relaxing or taking in a show or sporting event. Mike is passionate about helping others and is inspired by many people. His favorite place in the world is the warm sandy beach in the pacific. His favorite family tradition is hard to define because they like to change things up every year. For example, one year they may have a taco bar for christmas instead of a roast. If he could have dinner with 4 people, living or dead, it would be Ronald Reagan, Clint Eastwood, Elon Musk and Mark Twain.
Stephen works closely with our customers and carrier partners to ensure that installations go smoothly, trouble tickets are resolved quickly and ultimately our customers are satisfied with choosing to work with QL. Stephen is passionate about serving and enjoys the team atmosphere.
Stephen enjoys spending as much time as he can with his wife and two children. They enjoy sporting events, camping and time at the lake. They also enjoy traveling to Florida over Christmas to spend time with grandparents. If Stephen could have dinner with any four people living or dead, it would be William Bradford, Thomas Jefferson, J.R.R. Tolkien, and Harrison Ford.
Travis is one of our IT Engineers here at QL. When not helping customers with computer and infrastructure issues, Travis can be found at the hockey rink. He is either playing, coaching or watching Kayden play. Travis is inpsired by his family, friends, and two pups, Maverick and Goose (Yes, they are named after Top Gun). Orginally from Denver, Travis enjoys traveling back for the family camping trip at Taylor Park, something they have been doing for over 20 years.
If given the opportunity to have dinner with any four people, he would break bread with Ryan Reynolds, Adam Sandler, Kevin Costner and Alex Ovechkin.
As one of our IT support engineers, Sheldon is one of the many friendly voices you'll hear when calling in about computer and network issues. She is passionate about social collaboration, personal education and continued growth. Inspired by the multitudes of experience re: the human condition.
When not at the office you might find Sheldon hiking/geocaching, writing/producing music, painting, reading, and visiting museums/galleries. One of Sheldon's favorite traditions is Peeps Jousting! At Easter, her mother and her used to put toothpicks into Peeps chicks (like lances/swords), place them facing each other on a plate, and microwave them. They expand and thusly thrust their little toothpick lances--the first peep to pierce the other is declared the winner.
Dan is one of our voice technicians here at Quantum Leap. Dan is passionate about his work, his friends, and his family. His family has always been, and always will be the driving force and inspiration for doing what he does.
When not assisting our customers, Dan can be found golfing, hanging out with friends, spending time with his girlfriend, Amber, and nerding out, playing video games. Growing up, Dan's favorite family tradition was going to the family cottage where they would spend days tubing, fishing and exploring in the woods.
The four people Dan would love to have dinner with are Elon Musk, Kevin Hart, Adam Sandler, and Joe Rogan.
Craig spends most of his days solving IT problems for our clients. He has a passion for helping and enjoys the different interactions he gets to have a daily basis.
When not making sure your problems are solved and your data is protected, Craig spends time camping in the Upper Peninsula with his family. When not camping, you will find Craig coaching hockey, watching lacrosse, and fighting fires. We won't tell you where he lives, but during the winter months you can see the glow of his Leg Lamp in the front window. It is a major award!
Suzanne is one of our IT engineers here at Quantum Leap. When not working with customers, you can find Suzanne playing sports. She is an pickleball enthusiast that competes in weekly leagues and tournaments. Aside from pickleball, Suzanne plays softball, loves traveling to national parks, and playing board games with friends.
If Suzanne could have dinner with any four people, it would be with Kelley O'Hara, Allyson Felix, Steve Prefontaine, and Blaine Wilson.
Kirk is one of your VoIP engineers here at Quantum Leap. Aside from the passion Kirk has for phones and helping others, he draws inspiration from learning about world history and applying that knowledge to our present and future endveors as a society.
Kirk enjoys being in the woods camping with his family and honing is bushcrafting skills. When he is not out in the woods hiking and/or perfecting his survival skills, you can find him disc golfing or streaming competitive PC games on twitch.
Mike researches and recommends voice and data solutions for clients all over the world, here at QL. He saves them time and money and gets them the best bandwidth for the buck! His favorite thing about working here is the freedom to recommend whatever carrier is the best fit and not be confined to a single one that may not work for everyone. He strives to create a positive experience for his clients when dealing with various telco carriers and to help deliver the best value at the lowest risk.
Mike is a graduate of Central Michigan University where he met his wife, Sue. They have two boys: Nick and Derek. Mike has been fortunate to coach several of their sports teams and help kids learn the fundamentals and enjoy playing as a team. He likes to participate in as many nonprofit and fundraising opportunities as possible!
Amanda is passionate about relationships and equipping indviduals with the tools that they need to live a successful life. She gets inspired by hearing stories of overcoming adversity. Here at QL, Amanda works alongside the sales team. She will be one of the first people our clients see or hear from and focuses on overall client experience, maintaining existing relationships and helps cultivate new ones.
Outside of work Amanda can be found with her two rescue puppies, binge watching movies, playing all sorts of sports and working on house projects. Amanda enjoys being anywhere that family or friends are, but she prefers those friends and family are in a place that is sunny and warm!
If she could have dinner with four people, Abe Lincoln, Esther (Bible), Jim Gaffigan and Frida Kahlo all make the list.
Drew’s role here at Quantum Leap, is to support our customers and team in any way that is needed to ensure the success of everyone involved. His favorite thing about QL is the people. He enjoys having such a fun team of people that makes coming to work everyday feel a lot less like work and more like a team of people hanging out and doing what we love while helping people.
Drew is most passionate about people. He really enjoys the great outdoors and is very active with mountaineering, backpacking and skiing as much as he can! His favorite place in the world is wherever his fiance’ Juliette is. They travel all over and do lots of adventure sports so wherever they are at any given time is his favorite place. His life outside of work is better and more than he could have imagined. If Drew could have dinner with four people living or dead, it would be the Beatles! – John, Paul, George and Ringo. But if he had it his way he would love to have a cocktail or three with Hemingway!
Jay is responsible for the operational side of the business here at Quantum Leap. This includes service and project management. He loves our people and how we all work together to overcome challenges. He feels we have come far as a group and hes looking forward to where we are going.
Jay’s life outside of work consists of fun with family and friends. He and his wife Kelly have two sons who inspire him. His boys love sports and that also means he does quite a bit of coaching too. He also enjoys playing golf and traveling. His favorite family tradition is when they take road trips. Jay is passionate about being fun and competitive. If he could have dinner with four people living or dead, it would be Thomas Jefferson, Martin Luther King Jr, Jimmy Buffet and of course, Jonathan Goldsmith. His favorite place in the world is Hawaii because the culture and environment are awesome!
Josh is a relationship guy and he is in charge of the sales team here at Quantum Leap. He works very close with our team internally as well as our customers everyday to try and make their experience with QL a great one. He enjoys being in an industry that is ever changing, building relationships with our customers and working closely with a great group of people that have a mission of serving.
Josh is passionate about serving others and is inspired by his wife Ashley and their 4 boys; Knox, Finn, Hayes, and Grey. His favorite place in the world is being at home and loves being able to spend time there with family and friends. His wife Ashley likes to travel, so they enjoy doing that as much as they can. Josh enjoys playing sports, especially golf but he enjoys watching his boys learn and play sports even more. He and his family enjoy spending lots of time together going camping and being outdoors!
Mike said he originally got involved in the technology business for the fame and fortune. But when he realized there was little to none of both, his passion had to change. (We love his sarcasm) Mike’s job and his passion, is to ensure that our team here at Quantum Leap is built to and has the resources to be successful and valuable for our clients. His goal is to give as much peace of mind as possible to our clients in an industry where chaos and change are the norm. He is inspired by our team’s continuous effort and “all in” approach to solving challenges for our clients. He enjoys seeing people working together in a collaborative environment for a common goal. His job is to build on that and help bring it to fruition.
When Mike is not at QL, he enjoys spending time with his wife Katy and their two boys. He is usually playing or coaching all kinds of sports with his sons. He previously lived in Arizona for a number of years, so he enjoys traveling and spending time out west. He hopes that will eventually be where he decides to settle after retirement!
Rob helps build and maintain long-lasting relationships for Quantum Leap. This can be in the form of bringing revenue in the door, securing partnerships and referral sources, as well as bringing on new people that add to our great family culture. And speaking of our family culture, one of the reasons why he loves it here is simple – He loves our team of talented, caring and knowledgeable people.
When Rob isn’t at the office, you will find him loving on his girls! He and his wife Rachel have 3 beautiful daughters; Taylor, Camryn and Brooklyn. When his cup of estrogen has overflowed, you will find him with friends, watching sports or playing tennis!