Chris is a Support Engineer here at Quantum Leap. He manages customers IT infrastructure and support. His favorite things about working here are the family atmosphere, daily ping-pong battles, bonding with the team at lunch and getting to see John Nowak everyday.
Chris has a passion for building thing as well as home remodeling. When not at work he is probably working on his house or helping others with projects. He has a love for exploring everything Michigan has to offer through camping and hiking. He is proud to say he has successfully trained his non-techy wife Jeannie, to spot the WAP’s (wireless access points) whenever they go out!
Eli is our Customer Support Specialist and Voice Engineer-in-training here at Quantum Leap. He handles communication between clients and staff, while learning everything he can in the exciting and fast-paced world of IP telephony! He has a passion for technology and enjoys being a part of the awesome service team at Quantum Leap.
Outside of QL, Eli enjoys board game nights, pick-up basketball games, and watching Sci-Fi movies. On the weekends you can find him working on his Honda Accord or exploring new hiking and biking trails in Michigan. As a D.C. native, he often visits Washington to see his family.
John is our Network Telephony Engineer and has been with the company for 12 years, but has been in the industry for 38 years! His favorite thing about QL is the constant changes in technology and how QL continues to keep up and evolve.
John is passionate about being involved with the Boy Scout Program. He volunteers most of his time outside of work to Boy Scouts and is a Cub Master, Venture Crew and Eagle Mentor! The rest of his free time is oten filled with being outdoors and deer hunting. He is inspired by his wife, Bonnie and his favorite time of year is during Thanksgiving and Christmas! If John could have dinner with four people living or dead, it would be Ben Franklin, Stanley Czuhajewski (WWll Vet), Pastor Steve and Baden Powell.
Here at Quantum Leap, John works with our MSP team managing systems and user support. His favorite thing about working here is he enjoys our team continuity and the ability to implement new technologies when needed as well as our ability to have fun.
John is passionate about his family, Michigan State football and basketball. He and his wife Laura have been married two years and recently welcomed their new son Liam. John also has a dog named Larry and a cat named Josie. He enjoys spending time with family outside of work as well as meeting up with friends and watching sports. John’s favorite place in the world is St. Lucia because that is where he and his wife went for their honeymoon. His favorite family tradition is heading north to cut down the family Christmas tree! If he could have dinner with four people living or dead, it would be Will Farrell, Vince Vaughn, Ryan Reynolds and Peyton Manning!
At Quantum Leap, Jose likes to help people and technology work together for a happier life. His favorite thing about working here is the comradery amongst coworkers.
Jose is passionate about making life enjoyable and easier, and he is inspired by people who do good on to others because he feels it is the right thing to do. His favorite place in the world is his family’s farm. That is where he learned the value of learning from others and hard work. If he could have dinner with four people living or dead, it would be Pedro Infante, Simon Bolivar, Messi and . His favorite family tradition is to hide in a closet when no one is home and scare the first person to come home. Outside of work Jose enjoys being a father to his little girl, learning whenever possible and making fun of his sisters. He also enjoys dairy farming, ham radio and walking the NCT.
Mark is passionate about technology and people. He likes finding unique ways to utilize complex technology in simple ways to improve processes. He and his wife Tricia and have a son, daughter and two cats. He loves going on adventures with his family like bicycling the Kent and White Pine Trails. His ultimate role model is Jesus Christ and he strives to love like he loved. His favorite place in the world is on the beach in the Caribbean with his wife and a pina colada in his hand! Mark’s favorite family tradition is when it’s a family members birthday, they sing the dutch birthday song, “Lang zal ze leven.” If he could have dinner with four people living or dead it would be, Nikola Tesla, Elon Musk, Alan Turing and Bill Gates!
Mark supports our customers carrier services installations, changes and repairs here at Quantum Leap. His favorite thing about working here is the supportive environment focused on our customers needs.
When Mark is not at QL you can find him engaged in home renovation and DIY projects. He also really enjoys beekeeping with his son. They harvest and sell honey from their half dozen beehives. He is also an avid supporter and volunteer for the special Olympics!
Matt assists with resolving customers computer, network and server issues here at QL. This ranges from helping with application problems to implementing new servers. His favorite thing about working here is the people. He thinks everyone is great to work with and spend time with each and everyday.
Matt is passionate about all kinds of food and coffee. He enjoys using his new espresso machine and has gotten really into making fancy espresso drinks! He is inspired by his friends, family and co-workers. Everyone has their own personal strengths and he takes notice of these as goals for self improvement. Outside of work Matt spends lots of time with friends and family. They like to eat out at local restaurants and play tennis in the summer whenever possible. His favorite family tradition is his annual family vacation every summer and his favorite so far was going to Tennessee and seeing the Great Smoky Mountains. His favorite place in the world is on his sectional next to the window because he spends many nights relaxing and playing video games with his wife Aline and their 3 dogs and cat.
Michael is our Voice Engineer here at Quantum Leap. He troubleshoots and installs phone systems. He really likes the people that he works with and the support that is provided to do his job everyday.
Michael shares two great kids with his wife Alicia. He and his family like to be outside as much as they can. So much so that they came up with the idea of having “pizza in the park” on Friday’s allowing his family to have dinner together while letting his kids burn some energy!
It is hard to define Mike’s role here at Quantum Leap. One day he may be a project manager and the next an engineer. He may be on the phone providing support to a client and then on a site surveying their needs for infrastructure cabling or phone system set up. Other times he is programming or installing a new solution, or troubleshooting and correcting issues for our clients. Mike loves the variety at QL as no two days are ever the same and it is nice to assist clients and the team. He feels we all take good care of our clients as well as eachother.
Outside of work, Mike spends a lot of time supporting his family’s many activities. He is the father of seven great children who keep him and his wife Laura very busy. When he does get some free time, he enjoys spending it with close friends relaxing or taking in a show or sporting event. Mike is passionate about helping others and is inspired by many people. His favorite place in the world is the warm sandy beach in the pacific. His favorite family tradition is hard to define because they like to change things up every year. For example, one year they may have a taco bar for christmas instead of a roast. If he could have dinner with 4 people, living or dead, it would be Ronald Reagan, Clint Eastwood, Elon Musk and Mark Twain.
Jamie is our Client Retention Specialist here at Quantum Leap and she handles our marketing and sales support as well. Her favorite thing about QL is the people she works with. She values how well everyone works together, collaborates as a team and all go the extra mile for eachother and our customers.
When Jamie is not at work you can find her checking out fun new places and events with her two daughters, spending time outdoors fishing and kayaking, visiting with family or enjoying a girls night with her friends. She is also a licensed Cosmetologist and enjoys doing hair in her spare time. She is passionate about serving others and is inspired daily by her daughters: Cheyenne and Taylor. Her favorite place in the world is right at home with them. Her favorite family tradition is every Christmas Eve when her family wears matching pj’s while doing their holiday baking together and drinking hot cocoa while they watch classic Christmas movies. Jamie enjoys all forms of art and design, so whether it’s a furniture project or arts and crafts, she loves discovering new ways to be creative!
Jill works in MSP sales here at Quantum Leap. Her favorite thing about working here is that she appreciates the flexibility it provides for her family.
Jill is most passionate about healthy living and she really loves to work out. Whether it is running, a workout class, or playing outside with her daughters Faith and Ella, she enjoys all of it! She is inspired by her grandmother and values her close friendships because they are like family and would do anything for eachother – Family is the reason for everything she does. Her favorite place in the world is the Holland/Saugatuck Dunes. It is peaceful there and has a lot of happy memories from her childhood like spending time with her family, hiking the backside with friends and now bringing her kids there. Outside of work, Jill enjoys taking her two daughters to all their activities and cheering them on. Her favorite family tradition is going to Florida about 5 times a year!
Mike researches and recommends voice and data solutions for clients all over the world, here at QL. He saves them time and money and gets them the best bandwidth for the buck! His favorite thing about working here is the freedom to recommend whatever carrier is the best fit and not be confined to a single one that may not work for everyone. He strives to create a positive experience for his clients when dealing with various telco carriers and to help deliver the best value at the lowest risk.
Mike is a graduate of Central Michigan University where he met his wife, Sue. They have two boys: Nick and Derek. Mike has been fortunate to coach several of their sports teams and help kids learn the fundamentals and enjoy playing as a team. He likes to participate in as many nonprofit and fundraising opportunities as possible!
Cheri manages Quantum Leap’s finances. This means any money coming in, going out and any reporting associated with those transactions, all go through her. She also assists with Human Resources and various office management tasks. Her favorite thing about working at QL is the people. She feels they are caring, supportive and a little crazy – just like family. And she says the coffee is pretty good too!
When Cheri is not at QL, you will find her cheering on various members of her family at any number of extra-curricular activities. Some of these are cross country, soccer, golf, basketball, volleyball, hockey, theater, music, softball and baseball. She stays very busy with her husband Andy and 4 great kids. And when she needs to recharge you can find her relaxing on the beach!
Drew’s role here at Quantum Leap, is to support our customers and team in any way that is needed to ensure the success of everyone involved. His favorite thing about QL is the people. He enjoys having such a fun team of people that makes coming to work everyday feel a lot less like work and more like a team of people hanging out and doing what we love while helping people.
Drew is most passionate about people. He really enjoys the great outdoors and is very active with mountaineering, backpacking and skiing as much as he can! His favorite place in the world is wherever his fiance’ Juliette is. They travel all over and do lots of adventure sports so wherever they are at any given time is his favorite place. His life outside of work is better and more than he could have imagined. If Drew could have dinner with four people living or dead, it would be the Beatles! – John, Paul, George and Ringo. But if he had it his way he would love to have a cocktail or three with Hemingway!
Jay is responsible for the operational side of the business here at Quantum Leap. This includes service and project management. He loves our people and how we all work together to overcome challenges. He feels we have come far as a group and hes looking forward to where we are going.
Jay’s life outside of work consists of fun with family and friends. He and his wife Kelly have two sons who inspire him. His boys love sports and that also means he does quite a bit of coaching too. He also enjoys playing golf and traveling. His favorite family tradition is when they take road trips. Jay is passionate about being fun and competitive. If he could have dinner with four people living or dead, it would be Thomas Jefferson, Martin Luther King Jr, Jimmy Buffet and of course, Jonathan Goldsmith. His favorite place in the world is Hawaii because the culture and environment are awesome!
Josh is a relationship guy and he is in charge of the sales team here at Quantum Leap. He works very close with our team internally as well as our customers everyday to try and make their experience with QL a great one. He enjoys being in an industry that is ever changing, building relationships with our customers and working closely with a great group of people that have a mission of serving.
Josh is passionate about serving others and is inspired by his wife Ashley and their 3 boys; Knox, Finn and Hayes. His favorite place in the world is being at home and loves being able to spend time there with family and friends. His wife Ashley likes to travel, so they enjoy doing that as much as they can. Josh enjoys playing sports, especially golf but he enjoys watching his boys learn and play sports even more. He and his family enjoy spending lots of time together going camping and being outdoors!
Mike said he originally got involved in the technology business for the fame and fortune. But when he realized there was little to none of both, his passion had to change. (We love his sarcasm) Mike’s job and his passion, is to ensure that our team here at Quantum Leap is built to and has the resources to be successful and valuable for our clients. His goal is to give as much piece of mind as possible to our clients in an industry where chaos and change are the norm. He is inspired by our team’s continuous effort and “all in” approach to solving challenges for our clients. He enjoys seeing people working together in a collaborative environment for a common goal. His job is to build on that and help bring it to fruition.
When Mike is not at QL, he enjoys spending time with his wife Katy and their two boys. He is usually playing or coaching all kinds of sports with his sons. He previously lived in Arizona for a number of years, so he enjoys traveling and spending time out west. He hopes that will eventually be where he decides to settle after retirement!
Rob helps build and maintain long-lasting relationships for Quantum Leap. This can be in the form of bringing revenue in the door, securing partnerships and referral sources, as well as bringing on new people that add to our great family culture. And speaking of our family culture, one of the reasons why he loves it here is simple – He loves our team of talented, caring and knowledgeable people.
When Rob isn’t at the office, you will find him loving on his girls! He and his wife Rachel have 3 beautiful daughters; Taylor, Camryn and Brooklyn. When his cup of estrogen has overflowed, you will find him with friends, watching sports or playing tennis!